Career

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Office supervisor

STATUS: CLOSE

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DEPARTMENT​​​

Executive Department

EMPLOYMENT STATUS

Full-Time

POSITION DESCRIPTION

Job Summary:  The position will provide support to the company CEO by leading day-to-day activities, maintaining calendars, and managing special projects. This is a great opportunity for an experienced executive assistant with excellent initiative to join a fast-paced team. The role requires impeccable communication skills and the ability to prioritize and complete multiple tasks in a skillful and timely fashion.

RESPONSIBILITIES:

• Initiate, organize, and implement systems and procedures to efficiently manage administrative operations.
• Coordinate activities (meetings, presentations, etc.) across multiple teams.
• Calendar management, budgets, arranging conference calls and meetings, compiling and distributing information to company staff and external contacts.
• Provide administrative support for the CEO’s direct reports and the team as needed.
• Manage aspects of the office including (but not limited to) sample trafficking, market appointments, and occasional vendor interaction.
• Maintain office and showroom appearance for all meetings.
• Maintain weekly reports and budgets as instructed by the CEO and distribute them to relevant team members.
• Perform general administrative duties including mail distribution, filing, answering phone calls, updating internal contact lists, and replenishing office supplies.
• Create binders and other files (legal, financial, and other reports) as requested.
• Maintain confidentiality of all corporate, legal, personnel, and financial matters and handle confidential materials for the CEO with the utmost degree of care and discretion.
• Draft, proof and prepare basic correspondence and transmittal letters.
• Participate in special projects as assigned.
• Compile and interpret data/information from respective departments.
• Respond to all editorial and stylist requests from PR and Sales teams.
• Manage sample inventory and archive, and meticulously record all loans.
• Provide some administrative support for the CEO’s direct reports and the team as needed.

Skills & Qualifications:

• Detail-oriented and highly organized.
• Strong sense of urgency; strong prioritization & follow-up skills
• Excellent time-management skills
• Excellent verbal and written communication skills
• Must possess exceptional interpersonal skills.
• Must be proactive and resourceful with all tasks.
• Strong knowledge of Excel, Word & PowerPoint is a must.
• Strong knowledge of Adobe Suite is preferred.
• Experience in the designer fashion industry is preferred.

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EDI Certified

STATUS: OPEN

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DEPARTMENT​​​

MIS Department

EMPLOYMENT STATUS

Full-Time

POSITION DESCRIPTION

Customer EDI Support Rep. Remote, email, and phone support. Level #2 Position. Unlock Your Career Potential: Implementation at EDI Hotline. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most service and support? At EDI Hotline the Implementation team is driven by our customer’s success. With us, you’ll combine your analytic and project management skills with your ability to simplify complex information, helping customers develop the confidence to easily use our services. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.

EDI Hotline is hiring an Implementation EDI Specialist. In this position, you’ll leverage our top-ranked training programs and world-class service guidelines to create exceptional onboarding experiences for each service implementation.  We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. 

RESPONSIBILITIES:

Implement EDI Hotline’s solutions to non-complex clients, following EDI Hotline guidelines, and client expectations. Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness Review orders for accuracy and then implement the solution in a very prescribed manner according to guidelines and training Follow solutions and implementation guidelines as indicated by the client Work with the client for the first few trials runs until clients are successfully up and running.

Work under direct supervision to resolve issues and provide solutions. Remain engaged with the client throughout implementation, until the client is successfully running EDI Hotline solutions​Interact/collaborate with EDI Hotline associates in sales and customer service​​Exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.

Qualifications Required​​​:

3 + years of experience working in a client service/customer service environment or systems integration environment.
Bachelor’s degree or equivalent in education and experience.

PREFERRED QUALIFICATIONS: 

Preference will be given to candidates who have the following: Experience working with a high volume of clients.  Proven ability to maintain focus and work effectively with multiple demands. Ability to work as part of a team to accomplish tasks and strong client relationship skills. Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards. Must recognize basic procedural issues as they arise, then escalate to the appropriate level. Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations. Proficient in the latest web technologies and working knowledge of various operating systems. Excellent analytical skills and time management skills, excellent communication skills both verbal and written. Proficient in using Microsoft Office.​

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SUBMIT RESUME OR INQUIRIES:

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hr@edihotline.com

​​EEO IS THE LAW:  To read more about Equal Employment Opportunity (EEO) please click on the links below:
“EEO is The Law” Self-print Poster opens a pdf file and “EEO is the Law” Poster Supplement opens a pdf file and Opens a New Window. At EDI HOTLINE, we believe that diversity fuels innovation.  Our diversity benefits our associates, clients, and our communities.  EDI HOTLINE is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.